Shipping within one day!

In order to guarantee to you the best delivery services, each shipping solution depends on the product and address of delivery. Each order is shipping in 24 hours with its tracking number. You will receive an email to inform you that the order is ready to dispatch. At least an email will inform you about the tracking number. The estimated delivery date will be indicated.

You will find below the forwarders and the delivery time for all boats excepted sailing boats.

ZONES Forwarder Delivery time
FRANCE TNT, UPS 1 – 2 days
EUROPE FEDEX 3 – 4 days
RESTE DU MONDE FEDEX, UPS 4 – 8 days

You will find below the forwarders and the delivery time for  sailing boats only.

All our sailing boats are delivered on a pallet.

ZONES Forwarder Delivery time
FRANCE Heppner 1 – 3 days
EUROPE Heppner 2 – 8 days

What happens if I am not in when the courier tries to deliver?

The courier should leave a card to let you know they tried to deliver. They will usually try to deliver again the next day, but alternatively you can contact them directly using the details they provide on the card, to arrange a different delivery day.

In any case you can  to contact us :

Phone : +33 251 798 547 or +33 969 801 617

Email : contact@kiade.com

 

Packaging

We take particular care in packaging each model to leave our warehouse so that it reaches its new owner safe and sound. Each runabout is being wrapped and protected in polystyrene made-to-measure. Then it is being placed in a custom box upholstered with polystyrene. The sailing ships are being fixed in a wood box firs , then in a cardboard box and finally all the boxes are being safely secured on a pallet. Each model to be dispatched undergoes the final quality control check before packaging and shipping.

A numbered ” KIADE Models Certificate of Authenticity ” accompanies  each Kiade model to guarantee its quality and conformity.

 


© 2019 KIADE MAQUETTES – ALL RIGHTS RESERVED.