In order to guarantee to you the best delivery services, each shipping solution depends on the product and address of delivery. Each order is shipping in 24 hours with its tracking number. You will receive an email to inform you that the order is ready to dispatch. At least an email will inform you about the tracking number. The estimated delivery date will be indicated.
You will find below the forwarders and the delivery time for all boats excepted sailing boats.
|FRANCE||TNT, UPS||1 – 2 days|
|EUROPE||FEDEX||3 – 4 days|
|RESTE DU MONDE||FEDEX, UPS||4 – 8 days|
You will find below the forwarders and the delivery time for sailing boats only.
All our sailing boats are delivered on a pallet.
|FRANCE||Heppner||1 – 3 days|
|EUROPE||Heppner||2 – 8 days|
What happens if I am not in when the courier tries to deliver?
The courier should leave a card to let you know they tried to deliver. They will usually try to deliver again the next day, but alternatively you can contact them directly using the details they provide on the card, to arrange a different delivery day.
In any case you can to contact us :
Phone : +33 251 798 547 or +33 969 801 617
Email : firstname.lastname@example.org
We take particular care in packaging each model to leave our warehouse so that it reaches its new owner safe and sound. Each runabout is being wrapped and protected in polystyrene made-to-measure. Then it is being placed in a custom box upholstered with polystyrene. The sailing ships are being fixed in a wood box firs , then in a cardboard box and finally all the boxes are being safely secured on a pallet. Each model to be dispatched undergoes the final quality control check before packaging and shipping.
A numbered ” KIADE Models Certificate of Authenticity ” accompanies each Kiade model to guarantee its quality and conformity.